FAQ

Which areas do you service?

We are based out of Geneva, IL. but frequently travel for clients in the surrounding areas of the Chicago suburbs. 

  • Clients outside of a 60 min. radius may be subject to a small travel fee. Please reach out to find out if we will service your area. 
  • We also offer virtual consultations to any location.

Are there any spaces you do not service?

While we strive to help as many clients as possible, there are certain environments we are unable to safely service, including:

  • Homes with significant health hazards (e.g., mold, smoke exposure, or other unsafe conditions)
  • Areas where standing upright is not possible (such as certain crawl spaces or attics)
  • Spaces requiring specialized cleaning beyond our scope of organizing and decorating services

Our goal is always to ensure a safe and comfortable experience for both our clients and our team.

What are your methods of payment?

  • Cash
  • Check
  • Venmo
  • Zelle

We do not take credit card at this time.

What are your hours?

  • Monday-Friday: 9 am - 5 pm
  • Saturday: Closed
  • Sunday: Closed

Do you source organizational materials and décor?

Yes! As part of our services, we can recommend and source storage solutions, organizing products, and décor pieces tailored to your space, style, and budget. Whether it’s bins, baskets, shelving, or finishing touches that bring your vision to life, we handle the research and shopping so you can simply enjoy your beautifully organized and styled home.

What do you do with items I'm donating?

We’re happy to help coordinate your donations as part of the organizing process. Once we’ve identified the items you’d like to donate, we’ll:

  • Sort and pack them for transport.
  • Recommend local charities or donation centers that align with your preferences.
  • Arrange drop-off or coordinate pickup services (when available), so you don’t have to worry about the extra step.

Our goal is to ensure your unwanted items are given a second life in the hands of someone who needs them, making the process simple and stress-free for you.